Last updated: May 6, 2026

Terms of Service

These Terms of Service ("Terms") are a contract between you and Amorati BV, a company registered in Belgium, which offers the Calmo software and related services ("Calmo," "we," "us," or "our"). They govern your access to and use of Calmo's website, applications, and related services (collectively, the "Service"). By creating an account, clicking to accept, or using the Service, you agree to these Terms.

Calmo is built for record labels and other music organizations to run demo portals, review submissions, collect deliverables and metadata, manage catalog-related workflows, and coordinate contract signing. Artist accounts are not offered; accounts are for Organizations and their authorized staff. If you use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you use the Service as an individual running a music business (for example as a sole proprietor), you are personally the contracting party.

Accounts and access

You must provide accurate registration information and keep your credentials confidential. You are responsible for activity under your account. Notify us promptly at contact@calmo.ai if you suspect unauthorized access.

Organizations and roles

The Service allows multiple users under an Organization. Administrators can invite members, assign access, and configure portals and forms. You acknowledge that content and settings visible within an Organization are shared with other authorized users in that Organization according to permissions the Organization configures.

Your content and license to us

You retain ownership of content you submit ("Customer Content"). You grant Amorati BV / Calmo a non-exclusive, worldwide license to host, process, transmit, display, and reproduce Customer Content solely as needed to provide, secure, and improve the Service, and as described in our Privacy Policy. You represent that you have the rights necessary to grant this license for all Customer Content.

Acceptable use

You agree not to:

Use the Service in violation of law or third-party rights;
Attempt to gain unauthorized access to systems, data, or accounts;
Interfere with or disrupt the integrity or performance of the Service;
Upload malware or use the Service to distribute spam or deceptive materials;
Reverse engineer the Service except where such restriction is prohibited by law;
Use the Service to build a competing product by scraping or systematically extracting non-public data;
Use the HTTP API or other programmatic interfaces to process personal data in breach of applicable law or the rights of data subjects, or beyond what your Organization is entitled to process.

Artists and third parties

Organizations may invite artists or other external parties to upload files or complete forms without those parties receiving a Calmo login. You are responsible for your relationship with those parties and for lawful collection and use of their information, including providing any required notices or consents. Calmo processes such data as a processor or service provider on your instructions to the extent applicable, as described in the Privacy Policy.

Third-party services

The Service may integrate with third-party platforms (such as authentication providers, email, analytics, billing, payment processing, or e-signature services). Those services are governed by their own terms and privacy policies. Calmo does not control third-party services and is not responsible for their availability or practices. See our Subprocessors page for material vendors we use to deliver the Service.

Fees and refunds

Paid features are subject to the fees and plan terms presented at purchase or in your order. Unless we agree otherwise in writing, subscription fees are generally non-refundable once the current billing period has started, except (a) where mandatory consumer or distance-selling law in your country of residence gives you a right to withdraw or cancel within a statutory period, or (b) where a charge is duplicate or clearly in error—in the latter case, contact us at the email below within 14 days of the charge so we can review and, where appropriate, correct it with our payment partners.

We may change pricing or plan features with reasonable notice where your contract or applicable law allows.

Intellectual property

Amorati BV and its licensors own the Service, including software, branding, and documentation. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. NOTHING IN THESE TERMS EXCLUDES OR LIMITS WARRANTIES OR LIABILITIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER THE LAWS OF BELGIUM OR OTHER APPLICABLE MANDATORY LAW.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AMORATI BV, CALMO, AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUES, OR DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE REMAIN LIABLE FOR DAMAGES ARISING FROM INTENT OR GROSS NEGLIGENCE, FOR PERSONAL INJURY, AND FOR ANY OTHER LIABILITY THAT CANNOT BE LIMITED UNDER MANDATORY LAW (INCLUDING APPLICABLE CONSUMER PROTECTION RULES). FOR SLIGHT NEGLIGENCE, ANY LIABILITY IS LIMITED TO TYPICAL, FORESEEABLE, DIRECT DAMAGE AT THE TIME OF CONTRACTING, EXCEPT IN THE CASES IN THE PREVIOUS SENTENCE.

Indemnity

You will defend and indemnify Amorati BV, Calmo, and their officers and employees against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from Customer Content, your use of the Service in violation of these Terms, or your violation of law or third-party rights.

Suspension and termination

We may suspend or terminate access to the Service for conduct that we reasonably believe violates these Terms, creates risk or legal exposure, or harms other users. You may stop using the Service at any time. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnity) will survive.

Changes

We may modify the Service or these Terms. If we make material changes to the Terms, we will provide notice through the Service or by other reasonable means. Continued use after changes become effective constitutes acceptance of the revised Terms where permitted by law.

Governing law and disputes

These Terms are governed by the laws of Belgium, without regard to its conflict-of-laws principles, except that mandatory consumer protections of the country where you habitually reside may apply to you as an individual consumer. Unless mandatory law gives you the right to sue elsewhere (for example certain EU consumer rules), disputes arising out of or relating to these Terms or the Service shall be subject to the jurisdiction of the courts of Belgium.

Contact

For questions about these Terms: contact@calmo.ai

This page is provided for transparency. It is not legal advice; please consult qualified counsel for your situation.